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If you’ve ever looked at a utilities bill and wondered how it was calculated, you can verify your usage using the Optergy platform.
Optergy gives you visibility of the following meter data, so you can compare what’s been billed with what’s been recorded:
Log into Optergy, there is a new URL: precinctstage2.leopardbuildings.com.au
Note: This website will usually display an error/warning that is is insecure – Do not be alarmed, this is expected (but unfortunate) behaviour.
Login using the username and password found on your systems info/login sheet (this will either be stuck to the wall/door near your comms equipment, or may have been a looseleaf sheet provided when you purchased your lot).
Use the left-hand menu to select the ‘Sort Type’, the only options that work are ‘Electricity’ and ‘Water’.
Note: All meter names are clear, except ‘AC’ represents air-conditioning and ‘EM’ represents your standard electricity usage.
If you want to look at usage for a previous period, use the ‘Utility Report Wizard’ (instructions below).
Compare this with your bill.
There have been instances where residents have compared their bill to the meter data and noticed differences – for example, a bill showing one level of usage while the meter reflected a different figure for the same period. Having access to your own data makes it easier to spot anything unusual early and get clarity if needed.